Effective Date: 01 January 2025

Montana Repair Centre (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.montanarc.co.za, or engage with us through other means such as social media or email. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name, email address, phone number, and other contact details when you submit a query or sign up for services.
• Information provided when filling out forms on our website.

b. Non-Personal Information

• Technical information, such as IP address, browser type, operating system, and website usage data collected via cookies.

c. Social Media Information

• Information shared when you interact with our Facebook page, www.facebook.com/montanarepaircentre.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve our website and services.
• To send marketing and promotional communications, where consent has been given.
• To comply with legal obligations.
• To analyze website usage and trends.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist in operating our website or conducting our business (e.g., IT service providers).
• Legal Authorities: When required by law or to protect our legal rights.
• Social Media Platforms: If you interact with us through platforms like Facebook, your information may be subject to their privacy policies.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control or delete cookies via your browser settings. Note that disabling cookies may affect the functionality of the website.

For more details, refer to our Cookie Policy.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Your Rights

Under applicable laws, you may have the following rights:

• Access to your personal data.
• Rectification of inaccurate or incomplete data.
• Deletion of personal data under certain conditions.
• Objection to or restriction of processing.
• Data portability.
• Withdrawal of consent for processing (where applicable).

To exercise these rights, please contact us at info@montanarc.co.za.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of those sites before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please check back periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: info@montanarc.co.za
• Website: www.montanarc.co.za
• Facebook: www.facebook.com/montanarepaircentre

By using our website and any of our services, you consent to the terms of this Privacy Policy.